PetBucket Reviews

Unfortunately I am not satisfied about the service. After the shipment limits is over - the customer service didn’t get me any real solution for resolving the problem with the local post. Finally, they also refused to get my money back. I am strongly disappointed for my lost time and money.

I've used PetBucket for 4 years for my 5 dogs. No issues. The meds are the same and much less expensive. Very responsive customer service too!
The only down side is that it takes a while to get them because of international shipping.

I have used them for years for Nexgard for my dogs. Great quality! I refer everyone to them. Of course it’s going to take awhile to get your order. It’s coming from overseas! And most of these people complaining ordered during a global pandemic that shut everything down. Use some common sense. I won’t go anywhere else for my animals flea meds!

I've gotten nothing but the run around for an order I placed on 12/18/20 that I never receive.
Then they gave me a wrong tracking number showing it was delivered, to Tennessee! I'm in Florida, promised me a refund 1/22/21 still waiting. Next step is filing a formal complaint with BBB and my bank.
STAY AWAY ..THEY ARE THIEVES.

This is the worst service I've ever had in my whole life. I ordered flea medication for my dogs and cats September 15th and I'm still waiting for it. Through email they told me if I don't receive it by October 23rd to let them know. Never again!

I found one of the vials of Revolution was completely empty upon opening it to apply to one off my two dogs. First time this has happened in several years of shopping with Petbucket. Otherwise great service and good prices.

Claimed order was shipped. One month later it was not received, and company refuses to refund purchase.

Placed an order for NexGard with Spectra on 5/8/20. It shipped 5/11/20 and was received in GA on 5/15/20. I did pay the extra $5-6 for tracking, simply since this was being sent international and was almost a $200 purchase. Between speed of shipping and their price for annual supply being $40 less than anywhere else I could find online, I highly recommend this company!

I placed an order with pet bucket over 40 days ago and I still have not received my product. I have contacted them several times, and they keep telling me it’s on the way. Tomorrow I’m supposed to be able to request a refund. Let’s see how long it takes for them to get me my refund. I would never order from pet bucket again.